FAQ's

How do I place an order?

Click on a Product Photo or Product Name to see more detailed information. To place your order, choose the specification you want and enter the quantity, and click ‘Buy Now’.

Please enter the required information such as Delivery Address, Quantity Type etc. Before clicking “Place Order”, please check your Order Details carefully. If you wish to add a new Delivery Address, click ” Add a new address”. If you wish to edit a current Delivery Address, click ‘Edit this address’. After confirming your Order, you will be automatically taken to the Payment page.

What Payment methods are accepted?

By using Shopify payments as our preferred payments method, we accept all types of payment. Please make sure that your billing address is correct, otherwise, the payment will not go through.

How long does delivery take?

Our standard delivery service is 2-3 working days. The 2–3-day period begins from the day ordered before 12 pm (weekdays). Once an order has been placed, you will receive an order confirmation to your registered account email.

Can I place a phone order?

This is something we are definitely looking at for the future, however, we do not accept phone orders at this moment in time.

Do you ship internationally?

Yes, we do! Please check the delivery terms page for further instruction, if your country is not listed, please send us an email for a quote.

How to track my order?

For orders tracking, please head to the order tracking page In the footer of the website, from here you will be asked to enter your tracking number + billing email.

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